DevOps Engineer

NayaPay is a fintech company in Pakistan providing accessible digital financial services through a mobile-first platform. It allows users to manage payments, transfers, and expenses easily while supporting financial inclusion. The DevOps Engineer role focuses on maintaining system reliability, handling deployments, monitoring infrastructure, and managing incidents. Candidates should have a degree in Computer Science with 2 to 3 years of experience in infrastructure or operations. Key skills include knowledge of Linux and Windows servers, cloud environments, CI/CD processes, and basic scripting. Strong problem-solving abilities, communication skills, and attention to detail are essential for ensuring smooth platform operations.

Share This Job

DevOps Engineer at NayaPay

Company Name: NayaPay
Position Title: DevOps Engineer
Location: Karachi, Sindh, Pakistan
Industry: Fintech / Digital Financial Services
Employment Type: Full-Time
Company Type: Electronic Money Institution (EMI)
Regulatory Authority: State Bank of Pakistan
Platform Type: Digital Wallet & Financial App
User Base: 2+ Million Users
Headquarters: Karachi, Pakistan
Resume Email: careers@nayapay.com
Email Subject Line: DevOps Engineer
Official Website: https://www.nayapay.com/

Job Offering Company Introduction

In Pakistan’s growing digital economy, access to reliable and user-friendly financial services has become increasingly important. As more individuals and businesses move towards digital solutions, the need for platforms that simplify financial management continues to rise. One of the companies leading this transformation is NayaPay, a financial technology organization that has steadily built a strong presence in the country.

NayaPay is widely recognized as a financial partner of choice for more than two million users. This reflects the trust people place in the platform for managing their daily financial activities. The company focuses on delivering services that are simple, accessible, and designed to meet the needs of modern users. Its approach is particularly beneficial for individuals who have traditionally faced challenges in accessing formal banking services.

Operating as Pakistan’s first Electronic Money Institution, NayaPay is authorized and regulated by the State Bank of Pakistan. This regulatory framework ensures that the company follows strict standards for financial operations, security, and compliance. For users, this provides confidence that their funds and data are handled responsibly.

The platform offers a digital wallet that can be opened within minutes using a smartphone. This eliminates the need for complex procedures and makes financial services accessible to a broader audience. Once registered, users can perform a wide range of activities, including sending and receiving money, paying bills, managing expenses, and making online transactions.

A key feature of the platform is its free Visa virtual and physical cards. These cards allow users to make payments both locally and internationally without relying on traditional banking systems. This is especially useful for students, freelancers, and digital professionals who need flexible financial solutions.

The application itself is designed as a chat-led super app, making it easy to use even for individuals who are not familiar with complex financial systems. This user-friendly design ensures that people from different backgrounds can navigate the platform with ease and confidence.

For small and medium-sized businesses, NayaPay provides tools that simplify financial operations. Business owners can open accounts quickly, accept payments through multiple channels, and manage their finances efficiently. These features help businesses operate smoothly and focus on growth.

Innovation is a central part of the company’s strategy. NayaPay continuously updates its systems and introduces new features to improve user experience. This commitment to improvement ensures that the platform remains relevant in a rapidly changing industry.

The organization also values its workforce and promotes a culture of collaboration and learning. Employees are encouraged to share ideas, take initiative, and contribute to meaningful projects. This environment supports professional growth and allows individuals to develop their skills while working on impactful solutions.

As the platform continues to expand, the importance of maintaining reliable and efficient systems becomes critical. Infrastructure plays a key role in ensuring that services are available at all times and perform smoothly. This is where roles like DevOps Engineer become essential.

The DevOps Engineer position reflects the company’s commitment to operational excellence. It highlights the need for professionals who can manage infrastructure, support deployments, and ensure system stability. For individuals looking to build a career in infrastructure and operations, this role offers a valuable opportunity to work with a leading fintech company in Pakistan.

With its headquarters in Karachi, NayaPay continues to grow and strengthen its position in the financial technology sector. The company remains focused on its mission of improving financial access and providing practical solutions for everyday needs.

Job Description

The role of DevOps Engineer at NayaPay is centered on maintaining the stability, reliability, and performance of the company’s infrastructure and applications. In a digital financial platform, where users rely on uninterrupted services, this role carries significant responsibility.

One of the primary duties of the DevOps Engineer is monitoring infrastructure and application alerts. Systems generate alerts when unusual activities or issues occur, and it is the engineer’s responsibility to respond promptly. This includes identifying the root cause of the problem, resolving it within defined service level agreements, and ensuring that the system returns to normal operation.

Incident management is a key part of the job. When an issue arises, the engineer must act quickly to minimize downtime and prevent any impact on users. After resolving the issue, the engineer conducts a root cause analysis to understand what went wrong and how similar issues can be prevented in the future. This continuous improvement process helps in building a more stable system.

The role also involves managing deployments, updates, and system changes. This requires careful planning and execution to ensure that new features or updates are introduced without disrupting existing services. The engineer must coordinate with different teams to schedule deployments and ensure that everything runs smoothly.

Providing on-call support is another important responsibility. Since the platform operates continuously, issues can arise at any time. The DevOps Engineer must be prepared to respond to incidents outside regular working hours and ensure that services remain available.

System maintenance is a critical aspect of the role. This includes performing virtual machine patching, upgrades, and vulnerability management. Regular updates are necessary to keep systems secure and efficient. The engineer must ensure that all systems are up to date and compliant with security standards.

Collaboration with different teams is essential for successful operations. The DevOps Engineer works closely with project management offices, security teams, and external vendors to coordinate deployments and resolve issues. Effective communication ensures that all stakeholders are aligned and that projects are completed successfully.

The role also includes supporting infrastructure and application projects from start to finish. This involves planning, execution, and monitoring to ensure that projects meet their objectives. The engineer must ensure that all components work together seamlessly.

Disaster recovery and backup management are also part of the responsibilities. The engineer must ensure that data is regularly backed up and that recovery plans are in place. In case of a system failure, these plans help in restoring services quickly and minimizing data loss.

Capacity planning and performance monitoring are important for maintaining system efficiency. The engineer must analyze system usage and ensure that resources are sufficient to handle current and future demands. This proactive approach helps in avoiding performance issues.

Documentation is another key aspect of the role. The engineer is responsible for maintaining standard operating procedures, deployment guides, and other technical documents. These documents help in ensuring consistency and provide guidance for team members.

Mentoring junior team members is also part of the job. The DevOps Engineer shares knowledge and guides to help others improve their skills. This contributes to building a strong and capable team.

Overall, this role requires a combination of technical expertise, problem-solving skills, and the ability to work under pressure. It offers an opportunity to work on complex systems and contribute to the smooth operation of a widely used financial platform.

Eligibility Criteria

The position of DevOps Engineer at NayaPay is intended for candidates who have a solid foundation in infrastructure management and a clear understanding of modern operational practices. The eligibility criteria ensure that applicants are capable of handling the responsibilities associated with the role.

Candidates must have a Bachelor’s or Master’s degree in Computer Science or a related field. This educational background provides the necessary knowledge of computing systems, networking, and software development.

Applicants should have 2 to 3 years of experience in infrastructural operations and delivery. This experience helps candidates understand how systems are managed and maintained in real-world environments. It also ensures that they are familiar with common challenges and solutions.

A strong understanding of servers and virtualization is essential. Modern systems rely heavily on virtual environments, and the engineer must be comfortable working with these technologies. This includes managing virtual machines and ensuring their performance and stability.

Experience with Linux and Windows servers is required. These operating systems are widely used in enterprise environments, and the engineer must be able to manage and troubleshoot them effectively. Knowledge of both systems provides flexibility in handling different scenarios.

Familiarity with cloud and hybrid infrastructure is also important. Many organizations use a combination of on-premises and cloud-based systems, and the engineer must understand how to manage these environments. This includes working with cloud platforms and integrating them with existing systems.

Knowledge of monitoring tools is necessary for tracking system performance and identifying issues. The engineer should be able to configure and use these tools to ensure that systems are running smoothly.

Understanding of CI/CD concepts is another key requirement. Continuous integration and continuous deployment are essential for modern software development. The engineer must be familiar with these processes and how they are implemented.

Basic scripting skills are also required. The ability to write scripts in languages such as Bash or Python helps in automating tasks and improving efficiency. Automation is an important part of DevOps practices.

A strong understanding of security practices is essential. This includes knowledge of system hardening, patch management, and compliance requirements. The engineer must ensure that systems are secure and meet regulatory standards.

Problem-solving skills and attention to detail are important for identifying and resolving issues. The engineer must be able to analyze problems and implement effective solutions.

Communication skills are also important. The engineer must be able to work with different teams and explain technical concepts clearly. This ensures smooth collaboration and successful project delivery.

A willingness to learn and adapt is crucial. Technology is constantly evolving, and the engineer must stay updated with new tools and practices. This helps in maintaining efficiency and staying competitive in the field.

Overall, the eligibility criteria are designed to identify candidates who are technically capable, responsible, and ready to contribute to a dynamic work environment.