Multiple Career Opportunities

Vivo Pakistan is hiring Multiple Career Opportunities (Maintenance Engineers in Sahiwal, Gujrat, Hyderabad, Peshawar, Karachi, Multan, Bahawalpur, and Gujranwala, plus a Customer Services Consultant in Karachi)Maintenance Engineers will handle smartphone diagnostics, hardware troubleshooting, equipment maintenance, documentation, and coordination with regional service teams. Candidates must hold a Bachelor’s degree in Electrical Engineering with 0–3 years of experience. The Customer Services Consultant role requires strong communication skills, complaint handling, service coordination, and basic technical understanding. Applicants must be willing to work in the specified cities.

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Multiple Career Opportunities at vivo Pakistan

Company Name: Vivo Pakistan
Positions Available: Maintenance Engineer / Customer Services Consultant
Job Locations: Sahiwal, Gujrat, Hyderabad, Peshawar, Karachi, Multan, Bahawalpur, Gujranwala
Head Office Location: Lahore, Punjab, Pakistan
Industry: Telecommunications / Consumer Electronics
Employment Type: Full-Time
Eligibility (Maintenance Engineer): BS Electrical Engineering (Fresh to 3 Years Experience)
Eligibility (Customer Services Consultant): Bachelor’s Degree (Relevant Field)
Experience Required: Fresh to 3 Years (Maintenance Engineer)
Skills Required (Engineer): Troubleshooting, Electronic Circuits Knowledge, Repair Handling, Reporting Skills
Skills Required (Consultant): Communication Skills, Customer Handling, Documentation Management
Official Website: http://vivo.com/pk
Apply Email: careers@pk.vivo.com

Job Offering Company Introduction

Vivo Pakistan operates as the local arm of Vivo, a global technology company known for designing and manufacturing smartphones and digital devices. Since its establishment in 2009, vivo has expanded its footprint across more than 60 countries and regions, serving over 500 million users worldwide. The company works within the telecommunications and consumer electronics sector, focusing on creating devices that connect people with the digital world in practical and accessible ways.

Vivo entered the Pakistani market to offer advanced smartphone technology tailored to local user preferences. Over time, it has built a strong distribution and service network throughout major cities and regional hubs. The company operates with its headquarters in Lahore and continues to expand its operational and service presence across the country.

At its core, vivo follows a set of guiding values that shape its corporate culture and operational philosophy. One of its key concepts is “Benfen,” a term that reflects the idea of doing the right thing and doing things correctly. This principle influences decision-making across departments, from product development to customer service. Vivo also emphasizes user orientation, design-driven innovation, continuous learning, and teamwork.

Globally, vivo maintains multiple research and development centers in cities such as Shenzhen, Dongguan, Nanjing, Beijing, Hangzhou, Shanghai, and Xi’an. These centers focus on advancing technologies including 5G connectivity, artificial intelligence, imaging systems, industrial design, and next-generation consumer electronics. The company also operates an intelligent manufacturing network capable of producing nearly 200 million smartphones annually.

In Pakistan, vivo’s business operations extend beyond product sales. The company has developed a strong after-sales service framework to ensure that customers receive timely technical support and maintenance solutions. Service centers and regional offices are positioned strategically to serve users efficiently. This infrastructure requires skilled maintenance engineers and customer service professionals to ensure operational standards are met.

The telecommunications sector in Pakistan continues to grow as smartphone usage increases across urban and rural populations. With this growth comes the need for reliable technical teams who can support product maintenance, handle troubleshooting, and ensure customer satisfaction. Vivo Pakistan regularly invests in local talent to strengthen its technical and service operations.

The company values both fresh graduates and early-career professionals who are eager to learn and grow. By providing exposure to real operational environments, vivo offers employees a structured corporate setting combined with technical field experience. Maintenance engineers and customer service consultants play a vital role in sustaining brand trust and operational continuity.

Vivo Pakistan is currently hiring for multiple positions across various cities. These roles primarily include Maintenance Engineers in Sahiwal, Gujrat, Hyderabad, Peshawar, Karachi, Multan, Bahawalpur, and Gujranwala, along with a Customer Services Consultant position in Karachi. This recruitment drive reflects the company’s continued expansion in regional support and service operations.

Joining Vivo Pakistan means becoming part of a globally connected yet locally active organization. Employees contribute directly to maintaining product quality, resolving customer concerns, and supporting the technological ecosystem that enables communication and connectivity across Pakistan.

Job Description

Vivo Pakistan is seeking qualified candidates for the following roles:

Maintenance Engineer – Sahiwal
Maintenance Engineer – Gujarat
Maintenance Engineer – Hyderabad
Maintenance Engineer – Peshawar
Maintenance Engineer – Karachi
Customer Services Consultant – Karachi
Maintenance Engineer – Multan
Maintenance Engineer – Bahawalpur
Maintenance Engineer – Gujranwala

Maintenance Engineer

The Maintenance Engineer role focuses on technical support, troubleshooting, and repair services related to vivo devices and service infrastructure within assigned cities.

Selected candidates will be responsible for diagnosing technical issues in smartphones and associated hardware. This includes identifying faults in hardware components, analyzing performance irregularities, and recommending appropriate repair solutions. Engineers must follow structured diagnostic procedures to maintain quality standards.

Another important responsibility is performing maintenance checks on service equipment used within authorized centers. Ensuring that diagnostic tools, repair stations, and calibration devices operate correctly is part of maintaining overall service efficiency.

Maintenance Engineers will coordinate with regional service teams to address recurring technical issues. By analyzing repeated fault patterns, engineers can provide feedback to higher technical departments for long-term solutions.

The role may include supervising repair technicians and ensuring that service guidelines are followed. Engineers must verify that repairs are completed within specified timelines and quality benchmarks.

Documentation is critical in this position. Engineers are required to maintain repair logs, service reports, and component replacement records. These records help track product performance trends and maintain compliance with company procedures.

Customer interaction may also occur during complex repair cases. Engineers should be able to explain technical matters clearly and professionally when required.

Field visits to retail partners or service outlets may be necessary, depending on operational needs. Time management and organizational skills are important for handling daily service targets.

Customer Services Consultant – Karachi

The Customer Services Consultant position focuses on managing customer inquiries, service requests, and complaint resolution.

Selected candidates will interact directly with customers, either in person or through support channels, to understand concerns related to devices or services. Clear communication and patience are essential in this role.

The consultant must record customer complaints accurately, provide guidance on repair procedures, and ensure that service requests are processed efficiently.

Coordination with technical teams forms part of the responsibilities. The consultant acts as a bridge between customers and maintenance engineers to ensure smooth issue resolution.

Professional behavior and positive engagement are key, as this role directly influences brand perception.

Eligibility Criteria

Maintenance Engineer

Candidates must hold an undergraduate degree in Electrical Engineering.
Fresh graduates as well as candidates with up to three years of relevant experience may apply.
Applicants should reside in or be willing to work in the respective city mentioned.
Strong technical troubleshooting skills are required.
An understanding of electronic circuits, hardware components, and basic repair procedures is expected.
Good communication and reporting abilities are essential.
Applicants must demonstrate responsibility, discipline, and the ability to meet service deadlines.

Customer Services Consultant

Bachelor’s degree in a relevant field.
Strong communication and interpersonal skills.
Ability to handle customer concerns calmly and professionally.
A basic understanding of smartphone technology is advantageous.
Capability to manage service records and documentation.