Service Engineer
Start Your Career with ISUZU Jordan: Service Engineer Opportunity for Fresh Graduates
Company Name: ISUZU Jordan
Position Title: Service Engineer
Location: Amman, Jordan
Industry: Automotive / Vehicle Maintenance
Employment Type: Full-Time
Apply Link: HR@kiajordan.com (mention “Service Engineer” in the subject line)
Official Website: ISUZU Jordan (Add actual link if different)
Company Introduction
ISUZU Jordan stands as one of the most reputable and customer-focused automotive brands in the region, representing the globally acclaimed ISUZU Motors. Operating under the umbrella of the Jordanian-based company, the dealership has consistently demonstrated excellence in commercial vehicle solutions. With decades of experience in servicing trucks, buses, and pickups across diverse industries, ISUZU Jordan has established itself as a key player in the Jordanian automotive sector. The company’s continued success rests on a foundation of reliable products, customer loyalty, and an unrelenting commitment to service quality.
The ISUZU brand, which originated in Japan over a century ago, is globally recognized for its durable, fuel-efficient, and heavy-duty commercial vehicles. In Jordan, the brand has become a trusted name for both public and private sector enterprises. Its vehicles are widely used in transportation, logistics, municipal operations, and private industry. As a regional representative, ISUZU Jordan not only ensures availability of the full range of ISUZU vehicles but also offers professional maintenance, repair, and technical support services through its specialized service centers.
Service is at the heart of the company’s operation. ISUZU Jordan doesn’t merely sell vehicles—it builds long-term relationships with its clients by offering maintenance programs, after-sales support, and consultation services. This dedication to service excellence has created strong bonds with fleets and individual customers alike. What sets the company apart is its human-centered approach: every client, whether a single-vehicle owner or a large fleet operator, is treated with equal importance and professionalism.
Moreover, ISUZU Jordan is known for its commitment to nurturing new talent. The company regularly engages with engineering graduates through internships, job fairs, and training sessions. In doing so, it provides a solid career launchpad for fresh graduates in mechanical, industrial, and automotive fields. Their teams include experienced professionals and young engineers who collaborate to uphold the company’s high standards.
With the increasing demand for modern, fuel-efficient, and eco-friendly vehicles, ISUZU Jordan is embracing innovation more than ever. From diagnostic tools to advanced repair techniques, the service department stays ahead by integrating modern technology with deep-rooted technical knowledge. Their workshops are equipped with state-of-the-art machinery, ensuring accurate fault detection and swift resolutions.
Above all, ISUZU Jordan values integrity, growth, and excellence. For fresh graduates who want to begin their professional journey in a learning-rich environment, this organization offers not just a job but an opportunity to develop, contribute, and advance. With mentorship from experienced engineers and exposure to real-world industry scenarios, joining ISUZU Jordan as a Service Engineer is an ideal first step into the professional world.
Job Description
The position of Service Engineer at ISUZU Jordan is designed to provide hands-on technical experience in the field of commercial vehicle maintenance and customer support. It is tailored specifically for fresh graduates who are enthusiastic about automotive engineering and aspire to work in a customer-focused service environment. This role offers structured on-the-job learning, exposure to industry practices, and real-time problem-solving that will shape the foundation of a long-term engineering career.
As a Service Engineer, you will be based in one of the company’s state-of-the-art service centers. Your core responsibility will be to ensure that ISUZU vehicles operate efficiently, safely, and reliably. You will be trained to carry out preventive and corrective maintenance, perform diagnostic evaluations, and conduct repairs according to the company’s quality standards. You will also assist in interpreting technical data, vehicle manuals, and service bulletins to identify the root cause of performance issues.
One of your main responsibilities will include working directly with senior technicians and supervisors to conduct inspections and testing. You will learn how to use diagnostic software and electrical testing equipment to analyze issues ranging from mechanical wear and tear to software malfunctions. This is especially critical for newer ISUZU models that incorporate advanced electronics and onboard computer systems. You will also help maintain records of repairs, inspection results, and customer interactions for internal tracking.
Customer engagement is a vital aspect of your job. Service Engineers are expected to communicate findings and recommendations in a clear and professional manner to customers. While working alongside customer service representatives, you will help translate technical language into user-friendly explanations, helping clients understand their vehicle’s condition and the necessary actions. This builds trust and reinforces ISUZU Jordan’s service philosophy.
In addition to vehicle diagnostics and repairs, you will be involved in monitoring inventory for tools and spare parts. You’ll help ensure that the workshop has the right materials on hand and that quality checks are followed when using replacement parts. Proper documentation and adherence to internal quality systems will be expected from day one.
This role also emphasizes personal development. New hires are encouraged to pursue further certifications and training modules offered internally or by ISUZU’s global training centers. You’ll be introduced to ISUZU’s global service standards, including health and safety protocols, customer care guidelines, and environmental responsibility initiatives.
The Service Engineer position is not limited to routine repairs. You’ll participate in technical meetings, provide feedback on vehicle performance trends, and assist with the implementation of service campaigns. Over time, you’ll gain the experience necessary to take the lead on service tasks, work independently on diagnostics, and mentor junior technicians.
This position is also a stepping stone into broader roles. Many Service Engineers at ISUZU Jordan have advanced into leadership positions such as Workshop Supervisor, Technical Consultant, and Product Support Manager. This growth path is supported by the company’s internal evaluation system, where performance, skill development, and initiative are recognized and rewarded.
To summarize, the Service Engineer role is ideal for individuals who want to:
- Begin a long-term engineering career with a globally respected automotive brand
- Work in an environment that values learning, teamwork, and customer satisfaction
- Build both technical and communication skills in a fast-moving industry
- Receive mentorship and exposure to modern engineering tools and practices
- Progress toward supervisory or technical specialist roles in the future
This is more than a job—it’s your entry into the dynamic world of automotive engineering.
Eligibility Criteria
To be considered for the Service Engineer position at ISUZU Jordan, applicants must meet specific academic, professional, and interpersonal qualifications. While this opportunity is open to fresh graduates, the ideal candidate must display a combination of technical aptitude, a positive attitude, and a willingness to learn in a hands-on environment.
Academic Qualifications
The primary academic requirement for this role is a Bachelor’s degree in one of the following disciplines:
- Mechanical Engineering
- Autotronics Engineering
- Industrial Engineering
Degrees from accredited institutions are essential. Applicants who have studied subjects such as automotive systems, thermodynamics, fluid mechanics, electrical systems in vehicles, and industrial maintenance will find themselves well-aligned with the job’s technical demands.
Fresh graduates are the primary target of this recruitment. Those who have recently completed their education and are looking to launch their career in the automotive sector are strongly encouraged to apply. If you graduated within the past 12–18 months and have minimal full-time work experience, you are considered a strong fit for this program.
Technical Knowledge and Skills
Although professional experience is not required, some familiarity with automotive systems will be highly beneficial. This may include exposure to:
- Basic engine operation and maintenance
- Electrical diagnostics
- Use of hand and power tools in workshop settings
- Reading and interpreting engineering diagrams and manuals
- Computer-aided diagnostics and repair software
If you completed any technical internships during your studies—particularly in automobile service centers, mechanical workshops, or industrial maintenance roles—be sure to highlight them in your resume.
Communication and Interpersonal Skills
As this role involves direct interaction with both internal teams and customers, communication skills are key. Candidates should demonstrate:
- Clear and concise verbal communication
- Professional email and report writing
- The ability to explain technical information in simple terms
- Patience and empathy when dealing with customer concerns
Service Engineers are often the face of the company to clients. Your ability to listen, understand, and respond professionally can significantly impact customer satisfaction and loyalty.
Problem-Solving and Learning Attitude
This position suits individuals who are:
- Curious and eager to understand how things work
- Capable of analyzing problems logically
- Willing to ask questions and seek help when needed
- Proactive in seeking knowledge and improving skills
A large part of your early months will involve on-the-job learning. Those who show initiative and a hunger for improvement will stand out.
Technology Adaptability
The automotive industry is becoming increasingly digital. Candidates must be comfortable with:
- Using diagnostic computers and digital tools
- Navigating vehicle service platforms
- Working with Microsoft Office (especially Excel and Word) for documentation
- Keeping up-to-date with technical manuals and service updates
Other Requirements
- Age: Preferably under 28 years
- Language: Proficiency in English and Arabic (spoken and written)
- Availability: Must be willing to work on-site and follow workshop schedules
- Nationality: Open to Jordanian nationals or those legally eligible to work in Jordan
If you meet the above qualifications and are ready to take your first step in the automotive engineering field, this position offers a unique opportunity to develop practical skills, gain professional experience, and become part of a respected brand.
Location
The position is based in Amman, Jordan, at one of ISUZU Jordan’s main service centers.
Last Date
The last date to apply for this opportunity is 31st July 2025.
Apply Link
To apply, please send your updated resume to HR@kiajordan.com, clearly mentioning “Service Engineer” in the subject line.
For more details about the company, visit the official website: ISUZU Jordan
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