Career Opportunity – Technical Support Specialist at Revoo EV
Company Name: Revoo EV (A Transition Group Company)
Position Title: Technical Support Specialist
Location: Lahore, Pakistan
Industry: Electric Vehicles / Automotive / Technology
Employment Type: Full-Time
Package: PKR 50,000 per month
Official Website: https://transsion.com/en
Apply Link: Send your CV to ahmed.riaz1@transsion.com or contact via WhatsApp at +92 371 1015025
Job and Company Description
Revoo EV, part of the Transsion Group, is at the forefront of Pakistan’s electric mobility revolution. The company is dedicated to designing and delivering high-quality electric vehicles that combine performance, innovation, and sustainability. With a strong focus on green technology and smart mobility, Revoo EV is playing a vital role in transforming Pakistan’s transportation landscape toward cleaner and more efficient solutions.
The company’s mission is not just to manufacture electric vehicles but to redefine how people experience mobility. By promoting eco-friendly solutions, Revoo EV contributes to reducing carbon emissions and improving energy efficiency. The company’s network of 3S dealerships (Sales, Service, and Spare Parts) ensures that customers receive comprehensive support across the country.
The Technical Support Specialist role is designed for individuals who are passionate about electric mobility and have a deep technical understanding of EV systems. This position offers a hands-on opportunity to work with cutting-edge electric vehicle technology while directly supporting dealers, technicians, and end-users. The role blends technical training, on-ground troubleshooting, and customer engagement—making it ideal for professionals who thrive in a dynamic and fast-growing sector.
By joining Revoo EV, you’ll become part of a forward-thinking organization that values innovation, collaboration, and continuous learning. Employees are encouraged to develop expertise in EV components such as battery packs, BMS (Battery Management Systems), motors, and controllers, ensuring they remain at the forefront of technological evolution.
Company Introduction
Revoo EV is a pioneering electric vehicle company under the Transsion Group, a global technology powerhouse recognized for its leading mobile brands, including Infinix, TECNO, and itel. Transition Group has expanded its vision beyond communication technology to mobility innovation, launching Revoo EV as part of its sustainable technology initiatives.
The company’s operations in Pakistan mark a significant step toward electrifying the country’s transport sector. Revoo EV focuses on manufacturing and supporting electric two-wheelers and smart mobility solutions, aiming to make EV adoption accessible, affordable, and reliable. Its vehicles are designed with advanced engineering, user-friendly features, and energy-efficient systems suited to local conditions.
At its core, Revoo EV believes that the future of mobility lies in sustainability. The company continuously invests in research and development, building partnerships with global component suppliers to ensure reliability and safety. Through its expanding dealership network, Revoo EV provides end-to-end support—from product sales and after-sales service to customer education and technical training.
Revoo EV’s culture emphasizes innovation, integrity, and impact. Employees are given opportunities to explore diverse roles, engage in product development cycles, and participate in technical upskilling programs. The company actively promotes green practices and encourages employees to contribute ideas that can drive the future of electric mobility in Pakistan.
Being part of the Transsion Group means working in a global environment that values diversity and growth. With its established presence in over 70 countries, Transsion brings vast experience, technical expertise, and resources to support Revoo EV’s mission of making electric vehicles a mainstream reality in Pakistan.
Job Description
The Technical Support Specialist at Revoo EV plays a crucial role in ensuring the smooth functioning of the company’s 3S dealership network and maintaining the highest standards of technical service and customer satisfaction. This position involves a mix of fieldwork, training, and technical problem-solving.
Key Responsibilities:
- Technical Assistance: Provide direct technical support to the company’s 3S dealerships by addressing product-related queries, diagnosing faults, and guiding technicians on corrective actions.
- Dealer Training: Conduct regular training sessions for dealership technicians on electric bike assembly, diagnostic procedures, fault identification, and system troubleshooting.
- Workshops and Demonstrations: Organize hands-on workshops, refresher courses, and live product demonstrations for service teams and customers to improve product understanding and confidence.
- Product Diagnostics: Use diagnostic tools and technical manuals to identify issues in EV systems, including battery packs, BMS, motors, controllers, and charging systems.
- Technical Reporting: Maintain detailed logs of service issues, performance feedback, and resolutions. Submit periodic reports highlighting recurring technical challenges and suggesting design or process improvements.
- Dealer Support Coordination: Act as a liaison between the company’s technical department and dealerships, ensuring that all service requests and warranty claims are handled efficiently.
- Training Material Development: Assist in creating technical guides, training modules, and maintenance documentation to standardize technical operations across all service centers.
- Customer Engagement: Interact with customers when required to resolve escalated technical issues or explain product functionalities, ensuring brand satisfaction.
- Product Development Feedback: Provide technical feedback to the engineering and R&D teams regarding recurring field issues and possible design enhancements.
- Safety and Compliance: Promote and ensure adherence to safety protocols during product handling, maintenance, and troubleshooting at dealership workshops.
The Technical Support Specialist is expected to travel to different dealership locations within their designated area to provide on-ground support. Candidates must also be flexible for short-term assignments in other cities, especially for training or new dealership setup activities.
This role is essential to maintaining Revoo EV’s commitment to quality service and customer confidence in electric mobility solutions.
Eligibility Criteria
To qualify for the Technical Support Specialist role at Revoo EV, applicants must meet the following criteria:
- Education: Diploma or Bachelor’s degree in Mechanical Engineering, Electronics Engineering, or Mechatronics Engineering from a recognized institution.
- Experience: 1–2 years of practical experience in motorbike, e-bike, automotive, or home appliance service and maintenance. However, fresh graduates with strong technical aptitude are encouraged to apply.
- Technical Knowledge:
- Understanding of EV systems, including battery packs, motors, controllers, and Battery Management Systems (BMS).
- Ability to troubleshoot electrical and mechanical systems effectively.
- Familiarity with common diagnostic tools and test equipment.
- Software Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint) and ability to maintain technical documentation.
- Communication Skills: Strong presentation, training, and communication skills in both English and Urdu to conduct dealer training sessions and handle customer interactions.
- Adaptability: Willingness to travel frequently for dealer support and training. Must also be ready to relocate to Karachi for one month of technical training (all expenses covered by the company).
- Personality Traits:
- Technically curious and eager to learn.
- Problem-solver with attention to detail.
- Team-oriented, confident, and proactive in communication.
- Passionate about green technology and electric mobility.
Candidates who demonstrate enthusiasm for the EV industry and the ability to translate technical concepts into practical solutions will have a strong advantage.
Location
This position is based in Lahore, Pakistan, with one month of initial training in Karachi.
Last Date
The last date to apply for this position is October 25, 2025.
Apply Link
Interested candidates are encouraged to send their updated CVs to:
ahmed.riaz1@transsion.com
You may also contact via WhatsApp at +92 371 1015025
For more information about the company and its mission, visit the official website:
https://transsion.com/en
Stay updated with the latest Job, Internship, Scholarship, and Course opportunities right here.
Explore More Opportunities
Stay updated with the latest:
Join our community and take your engineering career to the next level.
