Automation Service Specialist at Manufacturing Maintenance Solutions (MMS)
Company Name: Manufacturing Maintenance Solutions
Position Title: Automation Service Specialist
Location: Field-based across the United States (with regular travel to customer sites)
Industry: Robotics / Automation / Industrial Maintenance
Employment Type: Full-Time
Benefits: Paid time off, holidays, tuition reimbursement, 401K/Roth IRA, Employee-Owned Stock Option Program, health insurance, employee discounts
Apply Link: Apply via [TechCareers – MMS Automation Service Specialist]
Official Website: Manufacturing Maintenance Solutions
Job/Company Description
Manufacturing Maintenance Solutions (MMS) is hiring an Automation Service Specialist to support its expanding field operations in robotics and automation services. The company, which has been a trusted partner to leading manufacturers since 2002, is recognized for delivering high-quality maintenance and engineering solutions to global brands and Fortune 100 companies.
The Automation Service Specialist role is designed for technically skilled professionals with hands-on experience in industrial robots, automation equipment, and system troubleshooting. This position offers the opportunity to work directly at customer sites, ensuring the smooth operation of advanced robotic systems while providing preventive maintenance, installations, and emergency support.
The selected candidate will be responsible for handling a wide range of automation equipment, including robots from major manufacturers like FANUC, ABB, KUKA, Yaskawa/Motoman, Universal Robots, and Kawasaki. The role demands a strong ability to diagnose, repair, and optimize robotic systems while maintaining compliance with safety standards.
With competitive pay ranging from $35 to $55 per hour, depending on experience, MMS ensures that professionals joining the team are rewarded fairly for their expertise. The company also provides comprehensive benefits, including paid time off, holidays, tuition reimbursement, retirement plans, and an employee ownership program. This makes MMS not just an employer but a long-term career partner for individuals who are passionate about industrial automation.
As part of MMS’s workforce, the Automation Service Specialist will collaborate with cross-functional teams, train customer personnel, and contribute directly to the operational success of client facilities. It is a dynamic role that combines fieldwork, technical expertise, and customer service, offering exposure to different industries and advanced technologies.
This opportunity is ideal for individuals who thrive in fast-paced environments, enjoy solving complex technical problems, and are ready to travel as needed to serve customer facilities. MMS emphasizes professional growth, making this role a pathway for long-term success in the field of robotics and automation.
Job Offering Company Introduction
Since its founding in 2002, Manufacturing Maintenance Solutions (MMS) has established itself as a leading provider of industrial maintenance services. With more than two decades of expertise, the company has consistently partnered with top-tier manufacturers and Fortune 100 organizations to deliver services that go beyond expectations. MMS has built its reputation around one central principle: machines may power industry, but people power success.
MMS operates on the philosophy that maintaining machines is about more than just technical upkeep—it is about maintaining the long-term success of its clients. This people-first and customer-centered approach has made the company a reliable partner across a wide range of industries, including manufacturing, warehousing, automotive, and heavy industry.
At its core, MMS values its people as the foundation of its achievements. The company invests significantly in training, career development, and employee well-being, ensuring that its workforce is equipped with the skills, resources, and confidence needed to deliver exceptional service. Its technicians, engineers, and field specialists are recognized as some of the most knowledgeable and adaptable in the industry. By creating a supportive environment, MMS empowers employees to thrive professionally while contributing meaningfully to customer success.
Another strength of MMS lies in its commitment to safety and compliance. The company adheres to the highest standards of workplace safety, ensuring that its teams and customer facilities operate without compromise. MMS continually evolves its processes, adopting new technologies and strategies to improve both efficiency and reliability.
As a proven industry leader, MMS stands apart due to its dedication to long-term relationships. Rather than offering short-term fixes, the company develops solutions that improve performance, extend equipment life, and reduce operational downtime for its clients. This holistic approach has not only earned MMS repeat business but also positioned it as a trusted name in the competitive industrial maintenance sector.
For professionals, MMS offers stability and opportunity. Employees benefit from competitive compensation, comprehensive benefits packages, and an inclusive work culture where growth is encouraged. The company’s Employee-Owned Stock Option Program underscores its belief that employees are partners in success, giving them a direct stake in the growth and prosperity of MMS.
Today, MMS continues to expand its footprint, combining the expertise of its seasoned workforce with modern automation technologies to support the evolving needs of industry. Joining MMS means becoming part of a company that values innovation, integrity, and collaboration while offering rewarding career paths for those dedicated to technical excellence.
Job Description
The Automation Service Specialist at MMS is a highly technical and customer-facing role designed to ensure the smooth operation of advanced automation and robotic systems in industrial environments. This position involves both proactive and reactive responsibilities, ranging from preventive maintenance to emergency troubleshooting, making it ideal for individuals who thrive on variety and challenge.
Core Responsibilities
- On-Site Service and Troubleshooting
- Provide direct, on-site technical support for industrial robots and automation equipment.
- Troubleshoot issues involving electrical, mechanical, pneumatic, and software components.
- Respond promptly to emergency service calls to minimize downtime at customer facilities.
- Preventive Maintenance and Calibration
- Conduct scheduled maintenance on robotic systems, ensuring compliance with operational standards.
- Perform calibration, software updates, and system optimization to enhance performance.
- Develop and execute preventive maintenance schedules tailored to client needs.
- Installation and Integration
- Install and commission new robotic systems, ensuring proper configuration and integration.
- Work with cross-functional teams to integrate automation components into existing systems.
- Test and validate equipment before handing it over to client teams.
- Collaboration with Engineering Teams
- Partner with MMS engineers, plant maintenance, and production staff to improve system reliability.
- Contribute to system upgrades and modifications that enhance productivity and efficiency.
- Provide feedback to the engineering department for continuous product and service improvement.
- Customer Training and Documentation
- Train customer personnel on basic operations, safety protocols, and troubleshooting techniques.
- Develop clear, detailed service reports documenting work performed, findings, and recommendations.
- Maintain strong communication with clients to build trust and foster long-term partnerships.
- Safety Compliance
- Ensure that all service activities adhere to established safety regulations and standards, including OSHA and NFPA.
- Proactively identify potential hazards and implement safety measures.
Key Skills for Success
- Technical Expertise: Ability to service multiple brands of robots such as FANUC, ABB, KUKA, Yaskawa, UR, and Kawasaki.
- Programming Knowledge: Proficiency in robot programming, including teach pendant and offline programming.
- Systems Understanding: Familiarity with PLCs, industrial communication networks (Ethernet/IP, ProfiNet, DeviceNet), and vision systems.
- Problem-Solving Ability: Strong diagnostic skills for complex issues across mechanical, electrical, and software domains.
- Adaptability: Willingness to travel, handle diverse assignments, and work independently in client facilities.
Benefits of the Role
Employees joining MMS as Automation Service Specialists gain access to a robust package of benefits designed to reward effort and support career growth. These include:
- Competitive hourly compensation ($35–$55 depending on experience).
- Paid time off and up to 10 holidays per year.
- Tuition reimbursement of up to $3,000 annually.
- 401K/Roth IRA opportunities and participation in the Employee-Owned Stock Option Program after six months.
- Medical, dental, and vision insurance.
- Access to employee discounts and assistance programs.
This position offers a unique blend of technical hands-on work, customer engagement, and professional growth. By working with some of the most advanced automation systems in the world, the Automation Service Specialist develops expertise that is in high demand across industries.
Eligibility Criteria
MMS is seeking candidates who bring the right combination of technical qualifications, practical experience, and personal attributes to succeed in the demanding role of Automation Service Specialist.
Academic and Technical Requirements
- A technical degree in robotics, automation, mechatronics, or a related field. Equivalent professional experience will also be considered.
- Hands-on experience with servicing multiple brands of industrial robots.
- Knowledge of robot programming across multiple platforms, including teach pendant and offline programming.
- Ability to read and interpret electrical and mechanical schematics.
- Understanding of industrial control networks such as Ethernet/IP, ProfiNet, and DeviceNet.
- Familiarity with PLCs and automation logic.
Professional Skills
- Excellent diagnostic and problem-solving skills, particularly for complex electromechanical systems.
- Ability to work independently in the field with minimal supervision.
- Strong communication skills for interacting with clients, team members, and plant personnel.
- Adaptability and flexibility to travel frequently and work varying schedules, including emergency calls.
Preferred Qualifications
While not mandatory, the following skills will be considered an advantage:
- Experience with end-of-arm tooling (EOAT) setup and maintenance.
- Familiarity with industrial vision systems and advanced sensors.
- Experience in welding robots and automation systems.
- Safety certifications such as OSHA or NFPA compliance training.
Personal Attributes
- A proactive mindset with a strong desire to deliver customer satisfaction.
- Commitment to safety and adherence to best practices in industrial environments.
- Willingness to engage in continuous learning and professional development.
- Team-oriented approach, balanced with the independence to work effectively in field settings.
By combining academic training, technical knowledge, and a dedication to excellence, successful candidates will contribute to MMS’s mission of maintaining not just machines, but the long-term success of its clients.
Location
This position is field-based with regular travel to customer locations, including manufacturing facilities, warehouses, and industrial plants across the United States.
Last Date
The last date to apply is September 8, 2025.
Apply Link
Interested candidates can apply for the Automation Service Specialist position at Manufacturing Maintenance Solutions (MMS) through the official posting here:
👉 Apply at TechCareers – MMS Automation Service Specialist
For more about the company, visit the official site: Manufacturing Maintenance Solutions.
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